Employee Discount Benefit Frequently Asked Questions

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Eligibility

Q: Who is eligible to participate?
A: This benefit is available to all active full-time, regular-time and part-time employees of Hy-Vee, Inc., and its subsidiaries. The benefit begins after 30 days of employment with the company.

Q: I'm an active employee of Hy-Vee and/or one of its subsidiaries. How do I participate in this program?
A:

Q: What happens if I leave Hy-Vee?
A: If you are no longer an employee of Hy-Vee, your discount will be immediately disabled.

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Activation and Card Management

Q: Will family members also get a discount?
A: You will have the option to give up to one guest access to your discount. Your guest does not have to be a family member but will be required to share the same household address. Instructions for adding a guest will be found when logging into your Hy-Vee account.

Q: How do I know that my employee discount has been activated?
A: During activation, you will receive a confirmation message that you have successfully been enrolled. Additionally, the digital Fuel Saver + Perks® card color within the Hy-Vee Aisles Online app will change from black to red.

Q: What if I forgot my Huddle login when trying to link my accounts?
A: Use the “Forgot Password?” link on the Huddle login page to reset your account.

Q: I lost or damaged my Fuel Saver + Perks® card. What do I do?
A: Pick up a replacement card at your local Hy-Vee and update your account online. Or you can call our Hy-Vee Customer Care department at (800) 232-2580 to transfer your card information to the replacement card.

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Participation and Usage

Q: What discounts am I eligible for as part of the Employee Discount Benefit?
A: As a Hy-Vee or Hy-Vee, Inc. subsidiary employee, you can save 10% off your Hy-Vee purchases and 20% off dine-in orders at any Hy-Vee-owned Wahlburgers. (Some exclusions may apply.)

Q: Are there any items that my discount benefit will not be applied to?
A: Yes, some restrictions apply. These restrictions include, but are not limited to, alcohol, lottery tickets, fuel, tobacco, money orders, money transfers, prepaid debit cards, gift cards, postage, dry cleaning services, pharmacy transactions, DSW shoe purchases, and Mealtime to Go orders. See the program terms and conditions for more details.

Q: How frequently can I use my Employee Discount Benefit?
A: You can use your discount benefit as often as you shop at Hy-Vee or dine in at one of our Wahlburgers locations. (To receive the discount on dine-in orders at our Hy-Vee Wahlburgers locations, you will need to have your card registered within the Hy-Vee Aisles Online app.)

Q: How do I use the discount when shopping at Hy-Vee stores?
A: Simply swipe your Fuel Saver + Perks card, or show the cashier your registered card on the Hy-Vee Aisles Online mobile app.

Q: How do I use the discount when dining at a Market Grille Express or Hy-Vee-owned Wahlburgers location?
A: These locations will require you to show that you have your Fuel Saver + Perks card registered on the Hy-Vee Aisles Online mobile app. If the employee discount benefit is digitally activated, your Fuel Saver + Perks card color within the app will be red.

Q: On restaurant purchases, is the discount just applied to the employee's meal or is it the entire check? What about Wahlburgers apparel purchases?
A: The 20% discount will be applied to the entire check as long as it contains the employee's meal and the employee shows his/her registered digital Fuel Saver + Perks card on the Hy-Vee Aisles Online app. For merchandise purchases at Hy-Vee-owned Wahlburgers locations, the 20% discount will apply as long as the employee is making the purchase and again shows his/her digital Fuel Saver + Perks card on the Hy-Vee Aisles Online app.

Q: Can I share my discount and card?
A: The discount is a benefit for Hy-Vee employees and their designated registered guest. Sharing of this discount with anyone other than your designated registered guest is prohibited and could result in removal from the program.

Q: If I've linked my Fuel Saver + Perks® card with another cardholder's Fuel Saver + Perks® card, is that cardholder automatically my guest?
A: No. You will need to designate a guest to receive your employee discount through your hy-vee.com account.

Q: How do I know my discount was applied?
A: You'll see the discount reflected on your receipt.

Q: What if I forgot to swipe my Fuel Saver + Perks® card or present my digital card at checkout?
A: You must remember to present your card to receive the discount. Discounts will not be given retroactively.

Q: Is this a companywide program?
A: Yes. The guidelines and policies set forth are applicable across the entire company as well as all Hy-Vee locations.

Q: By participating in the Employee Discount Benefit, will I receive additional marketing materials?
A: By participating, you will be enrolled in an email list for communication purposes. You can choose to opt-out of any email communication.

Q: By participating, how will Hy-Vee use my data?
A: Please see Hy-Vee's privacy policy at hy-vee.com/corporate/policy/privacy for more information.

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Employee Membership Benefit

Q: What is the new Hy-Vee Plus employee membership benefit?
Starting Aug. 1, 2022, all part-time, full-time and regular-time Hy-Vee employees may receive a FREE Hy-Vee Plus employee membership benefit. Regularly valued at $99 per year, the Hy-Vee Plus membership offers exclusive perks and discounts like:

• Earn 3-cent Hy-Vee Fuel Saver + Perks rewards on every in-store or online transaction.
• FREE delivery and Express Hy-Vee Aisles Online pickup (where available).
• FREE monthly items, exclusive discounts and more (which can amount to more than $1,000 in annual savings!)

Q: Who is eligible to receive the free Hy-Vee Plus employee membership benefit?
A: All part-time, full-time and regular-time Hy-Vee employees and employees of Hy-Vee, Inc. subsidiaries are eligible to receive the free Hy-Vee Plus employee membership, for as long as they remain an active employee with the company.

Q: How do I enroll in the free Hy-Vee Plus employee membership benefit?
A: If you are already signed up for your 10% employee grocery discount, your free Hy-Vee Plus membership will be automatically applied to your Hy-Vee Fuel Saver + Perks account. No further action is needed, and you can begin taking advantage of your membership perks starting Aug. 1, 2022.

If you are a new Hy-Vee employee and/or are not currently enrolled for the 10% grocery discount, you will need to link your Hy-Vee Fuel Saver + Perks card. Once linked, your free Hy-Vee Plus membership will be applied starting on Aug. 1, 2022, and you can begin using your membership perks at that time.

Q: How long do I get the free Hy-Vee Plus employee membership?
A: The free Hy-Vee Plus employee membership, which went into effect Aug. 1, 2022, will remain a benefit as along as you are an active Hy-Vee employee. The membership will automatically renew each year.

Q: I am already a Hy-Vee Plus member. Will I get reimbursed for my membership?
Employees who were Hy-Vee Plus members before the benefit went into effect (before Aug. 1, 2022), will receive membership reimbursement in the form of a Hy-Vee digital gift card in a prorated amount based on the amount initially paid for the membership and how many months remain in the membership for the year. These digital gift cards will be sent to the email address linked to applicable Hy-Vee Fuel Saver + Perks accounts.